Getting Started with Tier 3 - District Lead

First 4 Steps - District Leads

School Leads can also support with these steps from the building level!

Step 1: Confirm Your Team’s Individual Accounts

• Objective: Ensure all staff members have created their accounts.
• Actions:
  • Access the Members Page under each School below the School Management menu item.
  • Verify all intended Tier 3 users are present.
    • Be sure to check the invitations tab and resend any pending invitations or approve waiting members.
  • Add any missing users via the Add Members button or see additional ways you can invite here.

• Note: If members need access across multiple buildings they can be added at the district level. They can be added as a District Lead, which will give them additional administrative control as well as Tier 3 permissions. If they do not need administrative control, they can be given the "CST3 + Educator" permissions to give them district Tier 3 access!

Step 2: Assign Tier 3 Team Permissions

• Objective: Assign the appropriate Tier 3 permissions to your staff.
• 🌟Note: All District and School Leads will automatically have Tier 3 permissions.
• Actions:
  • On the Members Page under each School below the School Management tab, open the drop down menu under the Role column and select "Educator + CST3" for each Tier 3 user.
• Here is a video tutorial!

Step 3: Provide Support and Training for Staff

• Objective: Equip staff with the knowledge to use the platform.
• Actions:
  • Direct Staff to start their journey on the Training and Resource Hub Page.
  • Have staff watch pre-recorded PD on the Overview Page or Sign Up for upcoming PD Sessions that are included in the CST3 Solution
    • Upcoming Events can be found here.

Step 4: Reach Out for Additional Support

• Objective: Ensure you have the resources needed for a smooth onboarding process.
• Actions:
  • If you encounter any issues or need further assistance, contact our support team at cst3support@characterstrong.com.