Billing

Have questions about purchase orders or the billing process? Here are some resources to support your billing needs.

• What's CharacterStrong's mailing address?
• What forms of payment do you accept?
• What is your cancellation policy?
• I received a renewal invoice but I didn't order it?
• Do we accept purchase orders?
• We sent a check, why am I still receiving overdue notices?
• Can I get a renewal quote for the upcoming school year?
• Are we paying for CharacterStrong per classroom or per school site?
• I've registered for an event, how do I pay?
• CharacterStrong W9 Form
• Why did I receive a renewal invoice without requesting it?
• My school is tax-exempt. How do I get the tax removed from my invoice?