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How do I reset my password?

Follow the steps below to reset your account password. 

 

Step 1: Use this link, login.characterstrong.com/forgot, to reach the forgot password screen.

Step 2: Input email address attached to your account. (Note: All individual account usernames will be your school email address)

Step 3: Navigate to your email inbox and open the recovery message. 

Step 4: Click the link in the recovery email or the Reset Password button. 

Step 5: Create a new password.

For an additional walkthrough, please watch the video below: 

 

NOTE: Resetting your password is only available for individual accounts. If you have a shared building wide account and have forgotten your password, please reach out to support@characterstrong.com