1. General Knowledge Base
  2. Troubleshooting My Account

Troubleshooting Account Access

Here are a few steps below to try troubleshooting your account access issues.

1. Clearing the cache 

  • If you're able to log into your account, click on the question mark on the bottom right-hand corner and click 'Clear Cache' button.

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2. Logging out by using this link: https://login.characterstrong.com/logout

 

3. This will direct you back to https://curriculum.characterstrong.com and prompt you to login using your credentials.

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NOTE: We also recommend using Google Chrome to access the CharacterStrong curriculum.

 

Not finding what you’re looking for? Reach out to support@characterstrong.com and we would be happy to help!